SMS Privacy Policy 

By opting into our text messaging programs, you agree to these Text Terms, as well as our Terms of Service and Privacy Policy, which govern the collection and use of your personal data. These agreements limit our liability, provide us certain rights, and outline dispute resolution processes. Any disputes arising from these Text Terms will be resolved through binding arbitration in accordance with National Arbitration and Mediation (“NAM”) rules.

Consent and Message Frequency

By agreeing to participate in our text messaging programs, you consent to receive recurring messages from EZ Auto Movers, including but not limited to:

• Special offers, promotions, and discounts.
• Transactional updates, such as booking confirmations, shipment tracking, and delivery status notifications.
• Alerts and service updates related to your auto transport services.

Messages may be sent in SMS, MMS, or RCS format. Message frequency may vary based on service needs and promotional campaigns. EZ Auto Movers reserves the right to adjust the frequency of messages sent at any time. Messages may be sent using an automated dialing system, artificial, or pre-recorded voice.

Types of messages we send

• Quotes
• Booking details
• Driver status updates
• Payment status updates
• Insurance claim SMS

Clarification

We only share information with contracted drivers.

Opting In

To receive text messages from EZ Auto Movers, you must provide your phone number through one of the following methods:

• Online registration via our website.
• Verbal or written consent during the service inquiry or booking process.
• Texting a designated keyword (e.g., START) to the provided short code or phone number.

To enroll, you must be the mobile account holder and at least 18 years old. You may need to confirm your consent by replying “Y” or another designated response to an initial text message.

Opting Out

You can unsubscribe from EZ Auto Movers’ text messaging program at any time by:

• Texting STOP to the number from which you received messages.
• Using the opt-out link (if provided in the message).

Once you opt out, you will receive one final confirmation message and will no longer receive further messages unless you re-enroll.

Help and Support

For assistance:

• Reply with HELP to the number you received messages from.
• Visit our website: https://www.ezautomovers.com/.
• Contact our customer support at support@ezautomovers.com or call 888-553-9174

Additional Terms

• If you change your mobile number, please notify EZ Auto Movers by contacting customer support.
• EZ Auto Movers and mobile carriers are not responsible for delayed, undelivered, or misdirected messages.
• Not all carriers and mobile devices support SMS/MMS messaging services. Service may not be available in all areas.

Modifications to Terms

EZ Auto Movers may revise these Text Terms at any time. Updates will be posted on our website, and continued participation in our text messaging programs indicates your acceptance of any modifications.

For the latest version of these terms, visit https://ezautomovers.com/terms-conditions/.