When it comes to auto shipping, the process doesn’t end when the vehicle leaves its origin it ends at delivery. At EZ Auto Movers, we’ve seen it all. One of the most overlooked stages of car transport service is what happens when the car arrives. Whether you’re using car shipping across the country or car transport in the United States using open carrier transport, like the commonly used madrina system, receiving your vehicle properly is key to a successful experience.
Here are the top 10 mistakes people make when receiving their vehicle during auto shipping, and how you can avoid them.
1. Not Inspecting the Vehicle on Arrival
One of the biggest mistakes is failing to thoroughly inspect the vehicle before signing off. During vehicle relocation, damages can occur, and if they’re not noted at delivery, you might be held responsible.}
Tip: Do a full visual check and take pictures, especially if using open auto transport like a madrina para autos.
2. Signing the Bill of Lading Without Reviewing It
The Bill of Lading is your official document to confirm the vehicle’s condition. Many customers sign it without reading, which can lead to problems if issues arise later.
Tip: Take your time and make sure everything matches what you see.
3. Not Being Present at Delivery
If you’re not there to receive your vehicle, you may miss vital steps in verifying its condition.
Tip: Always try to be present or assign a trusted, authorized individual to handle the car transport service delivery.
4. Assuming the Vehicle Will Arrive Spotless
When using car shipping on an open carrier (madrina), expect dust or dirt due to exposure. This is completely normal.
Tip: A simple wash will restore your vehicle’s shine, don’t confuse road dust with damage.
5. Not Checking for Loose or Missing Parts
Sometimes during auto transport, small exterior parts can become loose or go missing.
Tip: Check mirrors, hubcaps, antennas, and roof racks upon arrival.
6. Ignoring Fluid Leaks
It’s easy to overlook undercarriage issues, but catching a leak early can save you a headache.
Tip: Look underneath the vehicle for any fluid spots before the truck leaves.
7. Not Verifying the Odometer
During vehicle relocation, your vehicle should not accumulate mileage unless driven for loading purposes.
Tip: Check the odometer and ensure it aligns with what was recorded at pickup.
8. Forgetting to Collect Keys or Documents
It’s not uncommon for people to forget to retrieve their extra keys, documents, or accessories left in the vehicle.
Tip: Do a quick inventory of what you handed over when scheduling your auto shipping.
9. Being Unaware of Delivery Windows
Delays can happen during car transport in the United States, especially across long distances or through multiple states.
Tip: Stay flexible and informed. Our team at EZ Auto Movers provides updates and realistic delivery expectations.
10. Not Asking Questions
Many customers stay silent, even if they’re unsure about something.
Tip: If anything seems off, speak up. Our auto movers are here to help and clarify.
At EZ Auto Movers, we know how important it is to make your car shipping experience smooth and transparent. Whether you’re arranging a local transfer or car transport in the United States, our team is ready to support you at every step from pickup to delivery.
Using the madrina para autos system or enclosed transport, we focus on safety, communication, and clarity, ensuring that you feel confident from start to finish.
To learn more about how to properly prepare for and receive your vehicle through auto shipping, please visit our website for more details and guidance.
1. What should I do if I notice damage at delivery?
Immediately note it on the Bill of Lading and take photos. Then contact us so we can begin the resolution process.
2. Can someone else receive my vehicle on my behalf?
Yes, but they must be an authorized person and informed of what to check during the delivery process.
3. How do I know my car wasn’t driven during transport?
We log odometer readings at pickup and delivery so you can verify.
4. Is it normal for the car to arrive dirty after shipping?
Yes, especially with open carriers like madrina para autos. A car wash is usually all it takes to clean it.
5. Where can I get more information about the process?
Visit our website to learn more about auto movers, vehicle transport, and get detailed information about your shipment.