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Fast, easy and reliable
Choose Ez Auto Movers to
The best car transport
Rates in the market.
Choose Ez Auto Movers to
The best car transport
Rates in the market.
When using a vehicle transport service, everything usually goes according to schedule. But what if the unexpected happens and you’re not available to receive your vehicle upon delivery? At EZ Auto Movers, we understand that life doesn’t always stick to a plan. That’s why we offer flexible options to help you still complete your vehicle relocation without added stress.
As experienced auto movers, we’ve seen it all. From last-minute emergencies to travel delays, we’re prepared to guide you through alternative solutions when you’re unable to be present for your car shipping delivery.
If you’re not available at the delivery location, don’t worry there are solutions. Here’s what we recommend:
1. Designate an Authorized Receiver
The simplest and most common solution is to appoint someone you trust to receive the vehicle on your behalf. This could be a family member, friend, or coworker. Just let us know in advance, and we’ll make sure your authorized contact is the one who signs off when the auto transport is complete.
2. Choose a Safe Drop-Off Location
In some cases, especially in door-to-door car transport service, we may be able to leave the vehicle in a safe, pre-approved location. This is typically possible only if the location is secure and you’ve signed off on it beforehand.
3. Reschedule the Delivery
If you know in advance that you won’t be available, you can request a rescheduled delivery. While this may slightly delay your vehicle transport, it ensures the process happens on your terms. Our vehicle movers will work with you to coordinate the best time.
4. Hold at a Nearby Terminal or Facility
In some situations, we may arrange to hold the vehicle at a nearby facility until you or your authorized receiver can pick it up. This is a reliable option if there’s a sudden change of plans and you’re not sure when you’ll be available.
As your trusted auto movers, our goal is to make the car shipping process as smooth and stress-free as possible. The best way to avoid delivery issues is to stay in close contact with our dispatch team. If you anticipate a delay or conflict, let us know as early as possible so we can adjust accordingly.
At EZ Auto Movers, we pride ourselves on our responsive customer service and our ability to find solutions that work for you. Whether it’s local or long-distance vehicle relocation, we treat every job with the professionalism it deserves.
1. Can someone else receive my vehicle on my behalf?
Yes! You can authorize another person to accept the delivery. Just inform us ahead of time so we can document it properly.
2. What happens if I miss the delivery window?
If you’re not present and haven’t made arrangements, your vehicle may be held or delivery may be rescheduled. Additional coordination will be required.
3. Can I change the delivery date once the transport has started?
We’ll do our best to accommodate changes, but flexibility may depend on the driver’s route and schedule. Contact us as soon as possible.
4. Is the vehicle inspected even if I’m not there?
Yes. Our drivers always conduct a thorough inspection upon delivery. If you’re not present, your authorized person will verify the condition.
5. How can I get a quote for vehicle transport?
To receive a personalized quote, please visit our website and use the quick and easy quote request form.
Whether you’re dealing with a last-minute emergency or just need someone else to step in, EZ Auto Movers is here to support you. Our car transport service is designed with flexibility in mind, because real life isn’t always predictable but your vehicle transport experience should be.
