WhatsApp Messaging Terms

WhatsApp messaging is optional. You do not need to agree to WhatsApp messages to submit a quote request, receive an estimate, book a shipment, or purchase services from EZ Auto Movers.

You may receive the following types of WhatsApp messages:

• Quote request follow-up
• Reservation confirmation
• Shipment updates
• Carrier assignment notifications
• Pickup and delivery coordination
• Customer support responses
• Documentation reminders related to your shipment

When EZ Auto Movers starts a WhatsApp conversation, messages may be sent using approved WhatsApp message templates when required. If you message us first on WhatsApp, our team may respond within the active WhatsApp conversation window.

Message frequency varies based on your quote request, reservation status, shipment timing, and support needs.

You may ask us to stop contacting you by WhatsApp at any time. You can reply STOP, Cancel, or send a message asking us not to contact you through WhatsApp. We may still contact you through other permitted channels if necessary to complete or support your shipment, based on your communication preferences and applicable law.

WhatsApp consent is not a condition of purchase. You can still use EZ Auto Movers services if you do not opt in to WhatsApp messaging.

Information you provide through WhatsApp may be used to respond to your request, support your shipment, and maintain business records. Please review our Privacy Policy for more information about how we handle customer information.

EZ Auto Movers is a licensed auto transport broker. We coordinate vehicle shipments with licensed and insured motor carriers. WhatsApp messaging is a communication channel only and does not change your shipment terms, carrier assignment, pricing, insurance, or claims process.